I appreciate the replies. I can assure you I do know what special characters are. I removed all of them from my custom items. I removed commas, apostrophes, hyphens, etc. Only letters and numbers. I said this in an earlier reply, but another thing I also ran into is I tried copying and pasting some of the items into ItsDeductible inside TurboTax. Some of the lines that were allowed in the online version were too long for the embedded version. I shortened them all, and still no import. So I manually entered everything again so I could file. This was after 4 weeks of troubleshooting with TurboTax support via their Facebook business portal. Never once was removing special characters suggested, I tried that myself.
I did check previous years, and those didn’t have an issue with special characters, just as a data point.
