I fully agree with ppwaskie feedback. I will add that it would be helpful to have TechSupport people participate or at least regularly listening in on the Community. Not everything here is a tax question and finding access to Techsupport is well hidden.
I also gave up on this earlier this week and filed.
I did a few minutes ago, look through the ItsDeductible printouts I saved. I see punctuation characters in both Standard and Custom entries. So, to me, any punctuation characters used in Standard should also be allowed in Custom. I might this weekend go through my Custom entries and edit out punctuation and then run a test to see if it works. There is no way currently to edit out punctuation in Standard items. So hopefully it'll work after just editing Custom items.
One more thought. I sometimes copy and paste descriptions from other webpages. I suppose it is possible doing so also copies residual invisible HTML code into the Custom description.
