When should I call my state revenue office?

My state return is missing. I filed on March 20th 2025. I have never filed state taxes and I assumed Turbo Tax would deliver my refund at the same time as my federal, but that was not the case. I received my federal refund but not my Oregon state. I cannot make an account as I don't have any tax records from the previous year. The system says I should wait 20 weeks but that can't be right..... Right?