Have you tried clearing your cache and cookies?
A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).
Here are the official instructions for the most popular browsers:
Each browser has a slightly different method for deleting cookies. Choose the browser you're using:
TurboTax FAQ: How to clear your cache
TurboTax FAQ: How do I delete cookies?
You may have inadvertently indicated that you have a foreign account while proceeding through the program.
Add/Delete Foreign Income:
- Open your return (if not already open).
- Enter "foreign income" in the Search box.
- Click on "jump to foreign income" link.
- On the "Did You Make Any Money Outside the United States?" landing page, Answer "Yes" if you did or "No" if you did not.
Here's the general procedure for viewing a list of all the forms in your return and deleting unwanted forms, schedules, and worksheets in TurboTax Online:
- Open or continue your return.
- On Tax Home, select Start, Continue, or Pick up where you left off to enter your return.
- In the left menu, select Tax Tools and then Tools.
- In the pop-up window Tool Center, choose Delete a form.
- Select Delete next to the form, schedule, and worksheet in the list and follow the instructions
TurboTax FAQ: How do I view and delete forms in TurboTax Online?
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