This is kinda comical. Spent multiple hours over multiple calls on the phone with them as well and they refused to create a bug/ticket for the engineering team because I was the only one encountering this apparently. They also told me the solution was to go buy the desktop version of TT but sounds like that doesn't work either.
They basically blew me off and I had to add my donations manually. This really is the worst customer service in the history of customer service. Wasting my time on the phone doing the same thing over and over again, denying there is an issue, telling me that I'm the only one with the issue despite not having a way to actually track the number of users who have the same issue, and then telling me I have to go buy another one of their products (TT desktop) to resolve the issue even though they had no way to verify that would actually resolve the issue.
