If TurboTax is showing that you're not eligible for the Child and Dependent Care Credit despite both parents working, there could be a few reasons.
Here’s how you can check and verify the necessary details:
- Both you and your spouse must have earned income. If one spouse has no income, the credit can be disallowed.
- Ensure the care expenses are for a qualifying person, such as a dependent child under age 13.
- You must be filing jointly. The credit is generally not available if you are filing as Married Filing Separately
- You need to provide the care provider's name, address, and their SSN, ITIN, or EIN
How to Check and Verify Details in TurboTax:
Check W-2s:
- TurboTax Online: Use the search magnifying glass at the top right and type "W-2." Click the "Jump to" link to go directly to the W-2 section
Verify Filing Status:
- TurboTax Online: Go to Personal Info and ensure your filing status is set to "Married Filing Jointly"
Verify Care Provider Details:
- TurboTax Online: Use the search magnifying glass and type "Child and Dependent Care Credit." Click the "Jump to" link to go directly to the care provider section. Enter the provider's name, address, and SSN, ITIN, or EIN
For more detailed guidance, you can refer to:
