LeticiaF1
Expert Alumni

Deductions & credits

You can go back to your return and delete the adoption credit:

  1. Open your return.
  2. Go to the the adoption credit section:
    • TurboTax Online/Mobile: Go to adoption credit.
    • TurboTax Desktop: Search for adoption credit and select the Jump to link.
  3. Edit the adoption credit
  4. Delete it

If this doesn't resolve your issue, you might need to clear your cache (that is, remove these temporary files).  A full or corrupted cache can cause problems in TurboTax.  You can try these steps if you are using the online version:

 

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

Please reach out again if your problem persists.