has anyone been able to get intuit to actually open a trouble ticket with regard to this issue. When i call the help desk they said they can not open a ticket because no error codes were available for the issue. so the saga continues. No trouble ticket, equals no resolution for the issue. and you have to reenter the data in turbotax. I checked the itsdeductable file on item descriptions that were long. changing the length of the titles did not help the issue. Its slightly confusing to see that someone was successful with the itsdeductable download by reinstalling windows OS.
