The care credit form in the state review does not see the 4th entry from the federal form so it is then miscalculating the total and will not ever let me correct it. Do I need to scrap it all and start over? I have already paid for my full Turbo Tax usage for this year.
I have gone back to the Federal entry form several times, to confirm I have entered all my information correctly. I entered 4 different care providers with their EINs (tax IDs) and all info that was required (addresses, phone numbers, etc.) My total entered matches the sum of all 4 care providers. But, when it takes me to the state review, it says "something's wrong, let's review and fix state." But then the form shows only 3 entries (not 4), and I cannot fix them. And, one of the entries is wrong; it's NOT what I entered in the Federal form, before.
Also, it shows you a preview of the form, but the edit field does not allow you to identify the cell where the supposed number is incorrect. THEN, when you scroll, it gets very scrambled. The interface is malfunctioning, badly. I mean, it's certainly a software problem. I noticed the other day there were only 3 spots for care providers, and again, I had entered 4 at the Federal entry point, so I am thinking this could be part of the problem. It does not look like the Federal form has a limit to the number of entries we can add for care providers, but the Oregon state form seems to be limited to only 3.
I have reached an impasse. I cannot file because of this error. So frustrating.
