DaveF1006
Expert Alumni

Deductions & credits

Yes, I can see how frustrating this is. I would like to look at this in detail. To do this and look at this in detail,  we would like to see a diagnostic copy of your return. The information in this file is a clean copy. It doesn't have personal information, but it has numbers so we can troubleshoot more deeply, check for problems with calculations, and see how certain items are used. Here is how to order. 

 

For Turbo Tax online, go to tax tools>tools>share my file with agent.  When this is selected, you will receive a token number.  Respond back in this thread and tell us what that token number is. 

 

If you use the desktop version, go to the black stripe at the top of the program, click on online, and then select send tax file to agent. Let us know what the token number is.


 

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