Deductions & credits

I have updated both manually and within the TurboTax software.  I am using the Premier version downloaded to my Win 11 computer.  I have rebooted as well.  When I try to update the Medical expenses, it never goes back to the Yes/No question.  It simply says Thanks We Got All Your Medical Expense Info - Right now the standard deduction saves you the most most on taxes.  There is no way to access any of the questions.  I have tried manually entering some numbers using the forms view  and that works.  But even if I get above the standard deduction I cannot get back to the questions in the Step by Step mode.  The forms mode is my only option.