I also have this problem but the cause of it is not TurboTax but the manufacturer and dealer have to provide to the IRS they built then sold a EV, PHEV, or other electric qualified vehicle in 2024 . My situation was a PHEV Lincoln which the dealer acknowledged they have been attempting to get the IRS to accept their filing on the vehicle but have yet to get acknowledgement back from IRS.
So I removed the form for EV (PHEV) from TT and submitted without it in mid-Feb 2025 and am waiting for dealership to tell me they got an ack back from IRS so I can then just submit an adjusted return for 2025 to get the $3750.
However I'm not holding my breadth given the new WH administration freezing and firing going on now.
