Here's what I did based on the advice you gave me:
I went into the "My Info" section and checked the box that said, "Another taxpayer can claim me as a dependent on their tax return" followed by checking no to the "Will this person claim you on their 2024 tax return?" question. Afterward, I checked the one that said "I was a full-time student" and the option that popped up afterward "Did you support yourself?" as a yes. There weren't more questions in this section about my income or my ability to support myself.
In the educational expenses section, I clicked edit at "Education Information" and answered the interview as follows: Yes, I was working on one of these degrees. I am in full-time enrollment status for 2024. I haven't earned a four-year degree before, and this is not my first day of college. Yes, I have received the AOTC once and no I haven't ever had a felony drug conviction.
After selecting those options, my refund amount reflected the refundable money from the AOTC. However, when I went to submit my taxes for file, a message saying that some mistakes needed correction before being able to file popped up. I checked said error and it was the same error from before when I tried to do this before posting my issue here. The error was asking me to input the recipient's SSN from my 1095-A form in the specified field. I put mine because I'm the principal and the only person in that insurance statement since I don't share the account with the rest of my family. The problem is that regardless of how many times I put my SSN it keeps going back to that same "error" because it's expecting me to add the SSN of the person that can declare me as a dependent in their taxes but is not doing so (because of the selections made before). In the reason for the error, it says that their SSN is required because my information needs to be attached to their taxes which would make no sense since they are not declaring me as a dependent either way. The only way for me to fix this error is to deselect the "Another taxpayer can claim me as a dependent on their tax return" which takes away the refundable credit from the AOTC.
Is there anything I'm doing wrong or that I'm missing? I'm really confused about all this. I don't know if this makes any difference but I'm using both the online desktop version and the Android version of TT. Thank you for all your help.
