Does the person that has the HSA also have the HDHP plan? At the beginning of the section, there are checkboxes to indicate who had the HSA. In the HDHP section, indicate that all were covered under the Family Plan. You may want to delete your entries in this section and re-enter.
If you're looking at the Refund Meter, you can't always go by that. Sometimes it changes when you finish a section and Continue, but it may not have anything to do with what you just entered. Look at your actual Form 1040.
In TurboTax Desktop, you can see it in FORMS mode.
In TurboTax Online, in the left-side menu, go to Tax Tools > Tools, then choose View Tax Summary from the pop-up menu. Then back at the left-side menu, choose Preview My 1040.
Here's more info on Entering HSA/HDHP that may help you.
@Peckkd
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