Deductions & credits

@AnnetteB6 

Annette,

 

I feel like TT has a serious case of denial.  There are may people complaining about the very same problem.  It's a valid problem and your responses aren't helpful at all.  It would be more helpful for you to escalate the failure of TT Premier to port over the right information to the forms.   I've found 3 cases of this problem so far.

 

Regarding the home office problem, I answered every question regarding my home office and  I checked and rechecked it all several times.  The problem with the downloaded version of TT Premier is that it doesn't transfer information from my responses to the tax forms.  I had to open the forms and manually input the 100% use of my office into form 8829 (even though I did respond 100% to the prompt) in order to get the Home office deduction.  This is NOT okay and I don't know how you could possibly not see this, even though tons of people are reporting this.  Thank God for other users' feedback or I'd still be stuck on this.

 

Also, Premier totally messed up my QBI deduction.   Again it failed to import the fact that I identified my business as a 100% Qualified Business and it gave me a $24 QBI deduction instead of $3,700.   I had to go into  Schedule C to manually input that 100% of the income from my business is a Qualified Business Income and only then did I get the correct deduction.  I can't imagine how many people are losing money because of this.

 

Lastly, TT did not prompt me about health insurance or Schedule 1195-A AT ALL.  There was no prompt associated with anything I entered personally or business-wise that asked me to input 1195-A information.  Even worse, there was no prompt when I entered my business info which asked if I had health insurance expenses that were paid from my business income.  I could have missed a HUGE deduction.  I just happened to come across my form 1195-A and wondered why I wasn't prompted.  I did a search in TT and got the link that took me to the right page to enter this information.  This is another $5,500 in deductions I would have missed if I relied exclusively on TT.

 

I have used TT for close to 20 years.  I've never had so many problems with it.   It's supposed to be reliable and the whole point of buying it is to save me time and money.   If it's taking me hours to run down these problems (which costs me money), and I still can't rely upon the result, why am I buying this???

 

@Grubster 

@danielghenke  

@bonk 

@Bachatera 

@JonD2 

@LookingToThrive 

@garym4 

@mightysween