We are US citizens living in Europe for years. This year with Turbotax it says I can't claim child tax credit even though we have been qualified for years. Also, I looked at the FAQ and it says that the child needs to be a US resident. That is not correct according to the IRS website.
I also filed out my taxes on another site without issues getting the child tax credit.
Now, I'm confused why Turbotax disqualifies us.
