We don't have the ability to reach out to you over the phone in this forum, you would have to use the help option in TurboTax to do that while you are working on your return.
You would likely need to make an adjustment to the cost basis of the sale in the section where you entered it. It may not be possible to make the adjustment by going directly to the form 4797.
You enter investment sales in the Wages and Income section of TurboTax, then Investments Sales, then Stocks, cryptocurrency, Mutual Funds, Bonds, etc...
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