When trying to claim this credit, TurboTax calculates my personal credit as $0. This is for the personal home use portion. For the general business (for which I use this charger 60% of the time), the software gives me a number I will be credited, but does not add to my refund total.
On top of this, the deduction section "Energy-Efficient Vehicle Charging Station" disappears from the deductions section in the software after I hit "Done" after seeing my credit I will be getting to my refund. The forms are there, but no credits are allocated to the total. Forms 8911, as well as form 3800.
I spoke with someone at TurboTax 2 weeks ago and they told me to wait until 2/12/2025 to get an updated form. It is now 2/17/2025 and it is still not working.
I live in a rural area, and I meet all the criteria to receive this credit. What is going on?
