In case you have tried to file your return and it has been rejected due to a mismatch, please keep reading for more information. If you are getting an error message at the time of entering the information in TurboTax to report that the dealer took the credit, then make sure that similar letters or numbers are entered accurately -- for example, letter O and zero could be mistaken for each other; small letter l and number 1 are very similar as well.
The Clean Vehicle Credit rules change every tax year. For purchases in 2024, one of the rules is that the seller or dealer must report the clean vehicle credit information to you and to the IRS at the time of the sale (time of sale report). The information reported to the IRS does include the VIN number for the vehicle as well as other information about the credit.
The errors you listed are related to the information that the dealer registered with the IRS at the time of the sale not matching the information that you are reporting on your return. If there is a mismatch, then the credit is disallowed.
If you did not receive the 'time of sale report' at the time of the sale, you should contact the dealer where you purchased the vehicle to request it. You need to verify the information on the report and compare it to the information that you are including in your return. If the report is incorrect, the dealer may need to file a correction with the IRS.
To learn more, take a look at the following information from the IRS:
How to claim a clean vehicle tax credit
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