It looks like the program isn't functioning properly. If you are using the desktop version of TurboTax, you should update the program by using the Online menu option and then Check for Updates. If you are using the online version of TurboTax, you should clear the cache on your computer and reboot. The procedure for that will vary depending on what internet browser you are using, but you can google how to do that for your browser and operating system you are using.
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