I have done everything you’ve said. I made more than $2,500, I entered my child’s information correctly. The boxes for my child’s SSN and if they take care of themselves is NOT selected. I’ve even deleted the dependent and re-added them. It tells me I qualify for the $2,000 child tax credit, but it doesn’t add it to my federal refund amount. I filed the exact same last year, nothing at all has changed, and I received $5k more last year. Please explain why I’m not receiving anything for my child this year.
