Sign In to your It's Deductible Account (should be same Sign as TT if you're using TurboTax Online).
Verify that your donations are showing for 2024 (sometimes folks enter them in the wrong year).
If so, close TurboTax, clear your Cache and Cookies and re-open the program.
On the Deductions & Credits page, scroll all the way down and click the down arrow to show more, and choose Charitable Donations > Import from It's Deductible.
Here's more discussion on Importing from It's Deductible.
Here's how to Contact TurboTax Support for more help.
@thomaslmorrison
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