Deductions & credits

Are you using online or desktop? Did you go through the program or use Forms mode? What error message are you getting at the review? It should show you the error and ask for the information needed. When I went through, I was missing the zip code. My 5695 is properly filled in, If you are online, perhaps you have a bit of stuck data.  For stuck information follow these steps:

1. Delete the form/ worksheet- if possible, see How to Delete  
2. Log out of your return and try one or more of the following:
   • Don't use Internet Explorer.
   • Clear cache and cookies,
   • Sign in using a different browser.
   • Sign in using a different device.
3. Log back into your return.
   • Enter the information again.