Deductions & credits

Thanks for the suggestion.  I did try this (closed out, Run As Administrator, say Yes).  I did the same steps, trying to import from ItsDeductible.  It then again verifies what account to use, I say Yes, and it pops up "Contacting ItsDeductible" for a brief moment, disappears and returns me to the main Deductions page.  Nothing is imported, no error message logged.

 

I even tried signing out of my Intuit account within TurboTax Desktop, and re-logging in.  That also didn't work (same behavior).

 

I'm using TurboTax Home and Business on Windows 11.