I’ve been having a similar issue except it’s been saying I have NO income. Even asking the chat bot it will say “you don’t qualify because you have no income” … once I replied “I do have income” and then the bot literally told me exactly the income I reported… Something is messed up with their program or something. This will be my 7th year filing with TurboTax and I’ve never had issues like this! I scrapped all my progress and am going to start over so hopefully that works.
