I've used ItsDeductible Online for the past 3 tax years, and I have my 2024 data ready to be imported. However, when I go to import into TurboTax Desktop on Windows, it asks me if I want to use the same account I'm logged into (which is the right Intuit account). Then I see a quick pop-up that reads "Contacting ItsDeductible" then it returns to TurboTax Desktop, but nothing is imported.
I've tried signing into ItsDeductible Online in my browser, I've signed out of it and back in. I've also restarted TurboTax Desktop, and I've rebooted my laptop to try again. Same behavior.
Any ideas how to solve this would be greatly appreciated.
