Deductions & credits

The issue you are experiencing is not the same one I was complaining about for the 2021 and 2022 tax years. They have made some improvements in calculating the average balances since then. At first I thought maybe you checked the wrong box when entering your points or made some other entry error. But then I realized that what you are describing is so weird, it has to be a bug. If you contact customer support, they will provide you a copy of the desktop version at no expense and importing your return from the online version is straight forward.