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Deductions & credits
What does this even mean...make sense in a msg please...
Level 15
11 hours ago
0
Reply
Who is dmertz? Should I check back? What is going on with communications here. The msg above makes ZERO sense to anyone reading it ( unless some weird internal msg)...usually dealing with a customer a CSX say 'Hello' and more helpful things than the garbage above. Who are you...who is DMERTZ?
Intuit TT told me that TT entered the 8889... so reach back and think how I could have adjusted that?! I looked for an hour last night on how I could fix it. I got ZERO help from Intuit. There was one weird little fix screen that mentioned HSA that had ZERO explanation and I put in my last value based upon OPTUM. There was ZERO input from Intuit on proper path. And now I being told I have to fix it. But given no path by Intuit.
So if I can't get help in 24 hrs i'm blocking payment and going to a real company that respect clients that have been around. Turning into a joke.
‎October 16, 2024
6:55 PM