Deductions & credits

Thank you for donating your time to help hapless Turbotax users to navigate the broken Turbotax software. It is outrageous that a monopolistic company that lobbies against the IRS providing free software to complete the impossible job of filing taxes takes advantage of the kindness of people such as yourself. Why don't paid Intuit employees monitor these forums, provide accurate and complete answers, and then report back to Intuit programmers to fix the broken software? The fact of the matter is that filing taxes is too complicated to do without software. The federal government should provide the software necessary so that taxpayers can do their own filing accurately. Intuit lobbies to maintain their monopolistic position in the market.