You can troubleshoot by finding your rejection code. It's in the email you received, or you can view it in TurboTax after signing in and selecting Fix my return. Please check the rejected return code:
Rejected Return Codes
The link above also has information on how to fix it.
Also, your “qualifying child” must be under age 19 or 24 if a full-time student for at least 5 months out of the year. To be considered a “qualifying relative”, his income must be less than $5,050 in 2024 ($4,700 in 2023).
Have an amazing day. Evelyn M (CPA 20+ years)
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