Hi NatalkaKH, so sorry to hear the credit we denied.
Your dependent must have a valid social security number by the due date of your tax return (including extensions) to claim Earned income tax credit and Child tax credit. I posted a couple links to IRS Website for you to reference.
If you have a qualifying child who does not have the required SSN, you can’t use the child to claim the CTC or ACTC on either your original or an amended 2023 return. The required SSN is one that is valid for employment and is issued before the due date of your 2023 return (including extensions).
2023 Instruction for Schedule 8812 (Child Tax Credit)
https://www.irs.gov/instructions/i1040s8
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To qualify for the EITC, everyone you claim on your taxes must have a valid Social Security number (SSN). To be valid, the SSN must be:
- Valid for employment
- Issued before the due date of the tax return you plan to claim (including extensions)
Who Qualifies for the Earned Income Tax Credit (EITC)
Below are interactive tools where you can answer a few questions and the tool will help decide if you qualify for child tax credit and earned income tax credit.
Based on the info you provided you may qualify for the credits denied in your IRS notice.
The link below explains the process for requesting an appeal
Have a great day!
