Well, I hoped that my claim would be granted and we would at least get back fees and the rest however, we were denied. So we are out everything. The wife and I are VERY VERY upset (frankly im pissed off to no end!) after being customers for over 10 yrs. The excuse was that the program calculated everything correctly. My argument is that it was WRONG in giving us the deduction in the 1st place, but they didnt like that. WE will NEVER EVER AGAIN use a Intuit product again. Also, I will recommend to everyone I know (and a personal opinion at my job if anyone asks me about the product: Costco) that they NOT buy it ever again. This message is a few months after we were declined in our claim. I also suspect that once this is seen, they will remove my post. I however will not be checking. Intuit, you are total jerks. have a lovely day.
