I have used Turbo Tax for many years to complete both my Federal and State 1040's. When I was doing taxes for 2023 a couple of months ago Turbo Tax asked me to enter the amount of Nebraska Property Taxes paid in 2023 that went toward the local school district and to community colleges. A separate schedule form was required by the State of Nebraska to complete the calculations determining the correct amount that would be credited toward the amount of state taxes paid. I was due a refund from Nebraska and when I received it there was a note telling me that the refund amount had been reduced because an error had been made in the Property Tax refund amount. I researched this and found out what the error was and called Turbo Tax to let them know where they made the error and why. I was pleasantly surprised about this Property Tax credit given by Nebraska and had not heard about it or received it in the past. Luckily I save all of my past tax returns and found that Nebraska has offered this tax credit since 2020. I used Turbo Tax to file my taxes, both Federal and State each year from 2020 thru 2023. Not only did Turbo Tax make a mistake in calculating the credit for 2023, but they failed to be aware of this credit that was offered by Nebraska starting in 2020, which was worth hundreds of dollars each year. I will be calling Turbo Tax and express my disappointment and expecting them to file, at their expense, amended Nebraska 1040N's for 2020, 2021, and 2022 ! Any suggestions on how to easily and quickly get this done? What telephone number to call? Thanks!
