Why can't I switch back to itemized deductions?

I am using Deluxe for Windows desktop. I followed the instructions here: https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-credits-deductions/change-standard-d...

 

These instructions don't work! I click "Done with Deductions" in Step 4.  Then a screen comes up that says "Let's check your deductions and credits...Analysis complete. Select Continue to see results." So, I select "Continue".

 

After a couple of clicks, I get to a screen that says "Here are your 2023 deductions and credits....Good news: You're getting a standard deduction."

 

There is never a message that says: "The Standard [or Itemized] Deduction is Right for You!"

And there's no option to "Select Change my deduction and choose which one you'd like."

 

Please help!