Deductions & credits

I struggled with this too!  I was ready to start over but talked to someone at TurboTax that knew how to fix this:

 

BTW- I was using TurboTax Premium Online

 

-Go to Tax Tools

-Forms

-Find Medical Expenses Worksheet

-Delete Medical Expenses Worksheet

-Then go back to deductions, then medical expenses

 

I hope this helps you!