DianeW777
Expert Alumni

Deductions & credits

It does all make sense.  A few things to try to help that may allow e-file.

In this situation, first please try clearing the cookies and cache.   It handles many issues that seem nonsensical on a regular basis. 

  • Close your TurboTax return first.

Watch to be sure you are selecting 'all time' as example.  Do not use selections like 'last hour' for those browsers that give  you options.

Once this is complete open your return and view the NE return to check the income and total tax (not refund or balance due).  Next go through the MT return again to make sure the correct information is in place. Next try to e-file again to see if this will process.

 

If not, you can change to paper file and print the MT and NE return and send them by mail.  Be sure to include the NE return copy with your MT tax return.  TurboTax will provide the addresses for both if necessary.

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