Deductions & credits

Same, same, same! I discovered this on 2023 forms, looked back at 2022 and found that TurboTax had forfeited $500 by using standard instead of itemized deductions. Now I’ll have to file an amendment for 2022 to get that money back from Oregon. And then I have to wait to file 2023, because the kicker calculation is affected by 2022 tax paid. What a mess! Has ANYONE raised this to TurboTax tech as an urgent issue? Can we cash-in on their “guarantee” of highest refund and get at least one year’s purchase price refunded?