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Deductions & credits
TurboTax has an accuracy guarantee. If you had a problem because of a TurboTax error then TurboTax will refund your money.
Here is where to apply for that.
In 2019 and 2020 there was a lot of confusion because of the government stimulus payments. If someone did not receive one in the mail or deposited into their bank account then they were supposed to add it to their tax return and they would receive it as part of their tax refund.
A lot of people made the mistake of adding it to their tax refund even though they had already received the stimulus payment and then the IRS removed the stimulus from their refund because they had already gotten it. $4000 sounds like that might be the case for you. You may want to have someone review your return and any letters that you have received from the IRS to try and determine if that is what happened to you.
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