HollyP
Employee Tax Expert

Deductions & credits

I'm very sorry to hear this, but I ensure you that the file you provided is showing no amounts on Line 21 of Schedule 1 when we reviewed it. Since your experience is still different, you'll have to contact our support team by going here: <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a> Select your product (CD/Download Mac), your edition ( Deluxe), ask for update help, then select Continue.
On the following screen, enter your contact info, then select Get the phone number.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"