medical deductions step-by-step, laptop, click on "enter medical expenses", program goes to page with Personal Info, Federal Taxes...,

I can't enter medical expenses.  When I select the update medical expenses button, the program goes back to the most Basic screen--Personal Info, Federal Tax, State Tax...

I am trying to get the Schedule A info entered using Step-by-Step, in the Deductions/Expenses.  I already entered my medical deduction on the Social Security section, but I also have allowable long term care premiums, dental, vision, hearing aid expenses that I think will exceed 7% of my AGI.  How do I get to the screen that asks about these?