Deductions & credits

Yes you can talk to a Turbo Tax representative directly. You will need a Turbo Tax account. Select Help on the left hand side of the black task bar at the top of the screen, not the Help Center button on the right hand side. Select Turbo Tax Help Center from the drop down list. In the Turbo Tax Help window, select Contact Us. Type in something like Itemized Deduction Error in the dialog box. You will then get instructions to call.