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Child Care Tax Credit
I am not understanding why I am not getting the Child Care credit. I am filing married, filing jointly, both have earned income. I have Employer benefits of $4,999 in box 10 of W-2. Total child care costs of over $15,000. I've gone through all the questions under the topic. When the summary comes up is lists Eligible Child Care costs as $4,999 and then subtracts the Employer portion of $4,999 and leaves me 0. I believe the Eligible Child Care costs should be the $15,000-$4,999. Since there is only one child I should get the 20% of the $3,000. Not sure how to get this to come out. Any help would be appreciated.
I have also gone through the online quiz from the IRS on this subject and is comes out that I should qualify for it. Not sure what I answered wrong to not have this work out.