Deductions & credits

It depends. I personally don't recommend using the mock 1099R, with 999's. Some Tax filers had a problem with efiling using this method. I always prefer my clients efile whenever possible. For the private pensions, I recommend filing in the following manner. 

1. Log into your account
2. Select Wages and income>other income
3. Miscellaneous Income, 1099-A, 1099>start
4. Scroll to the bottom of the page to Other Reportable Income
5. Other taxable income, answer yes
6. Then give a brief description of the income and the amount. List the income either as RRSP/or RRIF.

Now, to report your foreign withholding on NR4. Go to:

1. Federal>deductions and credits>deductions and credits>estimate and other taxes paid>Foreign Tax Credit>start or revisit
2. When it asks We just need to check if you have any uncommon situations indicate I paid foreign taxes on income I earned while working in another country. 
3. Navigate and record the entries that the program asks for and when you reach the page that mentions Foreign Tax Credit Worksheet, this is where you take notice.
4. The first that you will be asked is what category of income is it, you will say General Category income.
5. Next screen will say Country Summary, select add a country and then select Canada.
6. When it says Other Gross Income - Canada, Put the amount of your pension here. You won't be double-taxed but this is used to determine the amount of US tax liability of the pension.
7. then you will navigate through the screens until you come to a screen that says Foreign Taxes Paid - Canada, here is where you record the amount of foreign taxes paid that is listed on the NR4 form in US dollars.

In response to the remainder of your questions, the Turbo Tax disk will not give you a better option to report this. I am not familiar with Tax Act so I do not know how effective it is.  The method i suggested should work fine using Turbo Tax.

In response to you first question, it sounds like you may have entered this already a miscellaneous income. I am confused though because the amount should show up as a pension amount in Box 5B in the 1040 if you filed it using all 9's in the EIN. It looks like you are using Turbo Tax online since you asked me if the disk is better so what I would like for you to do is this.

1. Go to tax tools
2. Tools
3. View Tax Summary
4. Look on the left navigational pane for review my 1040.
5. Look to see if there is an entry in Box 5B
6. Also check line 8 to see if there is an entry for additional income that reflect the amount of the pension. If you have types of additional income besides the pension, you can scroll to Schedule 1 and here it lists all the income that is listed in line 8 of the 1040.

If there is an amount in 5B, go back to the section where you entered the 1099R and delete the entry. You should only have one entry and this should be reflected in line 8 of the 1040 and Schedule 1.