First, I doubt anyone from TurboTax looks at these forums. This is simply a place for users to rant and help each other. posting something on here, and expecting it to impact anyone who actually works at TurboTax is misguided.
Second, I got a reply on Twitter from TT support about this issue:
"We never want our customers to feel this way or have these experiences, and we apologize for this inconvenience. After looking into this issue further I do see that the IRS has made changes to Form 8911. These changes should be integrated into our system on 02/29/2024. No later than 03/06/2024.
I apologize for the misinformation on my part. I know this is extremely frustrating. We apologize for any inconvenience caused by the wait while our development team works diligently to accurately program this year's updated tax forms into the TurboTax 2023 software."
