Whether or not you should file a return with a known discrepancy is a personal decision to make. If you do file the return and you receive a letter from the Idaho State Tax Commission requesting payment for the error, then you would need to file a claim against the TurboTax Accuracy Guarantee which would pay any penalties and interest charged to you based on the error. Any income tax discrepancy would be paid by you.
That being said, if you are willing to share your diagnostic tax file once again, we can take a closer look at the situation and submit it to the developers for a correction. This process could take some time. In the meantime, you could consider filing your state return by mail.
The diagnostic file will not contain personally identifiable information, only numbers related to your tax forms. Follow the instructions below and post the token number along with which version of TurboTax you are using in a follow-up thread.
Use these steps if you are using TurboTax Online:
- Sign in to your account and be sure you are in your tax return.
- Select Tax Tools in the menu to the left.
- Select Tools.
- Select Share my file with agent.
- A pop-up message will appear, select OK to send the sanitized diagnostic copy to us.
- Post the token number here.
If you are using a CD/downloaded version of TurboTax, use these steps:
- Select Online at the top of the screen.
- Select Send Tax File to Agent.
- Click OK.
- Post the token number here.
Also, here is some additional information about the TurboTax 100% Accurate Calculation Guarantee:
What is the TurboTax 100% Accurate Calculation Guarantee?
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