Well, I gave up. I deleted the EV charger credit and form 8911, re-filed and the return was accepted. I'll file an amended return later claiming the credit.
I tried this last week and the return was rejected for problems related to form 5695 (I have a 2022 carry forward solar installation credit). Those needing form 5695 were going through the same fiasco as us but eventually it resolved late last week. I also looked at going to HR Block, but after reading the 2023 product 1 star reviews on Amazon, it seems their product and customer service is as bad or even worse that TT.
As a retired software engineer/software engineering manager at a large high tech company, I am STUNNED at how poorly Intuit-Turbo Tax is handling this. Both from an engineering process and a customer service standpoint.
Next year? All my solar/EV credits will be resolved, so maybe FreeTaxUSA - Deluxe?
