JB173
Returning Member

Deductions & credits

This is what I’m saying it is not on there.  I’m not the only person on here saying this.  It is missing.  That screen is not on there.  I’ve now had 10 TurboTax experts connect to my computer using live screen and Gemini.  I had your highest technician look through every line and say that it’s not on there and they don’t know what to do.  I literally do this for a living. I am a level 22 IT tech as well as my husband.  I also work for Apple.  I have tried desktop version computer version , Mac, HP, etc.  And all different browsers.  If everyone of those people connected to my computer and went line by line and couldn’t find it, then it is not there.