I am doing my grand daughter's taxes for her as I have done for the last 5 years. I have always used Turbo Tax. Never a problem until now. In doing the EIC credit she has passed all of the qualifications for the credit. Her earned income is well below the max amount of earnings, does not have any investment income, is filing single with 2 qualifying children with SS numbers. Nobody can claim her or her 2 children on their taxes. I took the qualifying test on the IRS website for qualifying for the EIC credit and passed. IRS says her EIC in $4232 for tax year 2023. So what gives with Turbo Tax?
