TT software issue ... I spent hours on the phone with them yesterday. They say they are investigating but cannot advise what to do. However, they advised the taxpayer is ultimately responsible for any TT form mistakes. I'm not going to use them any longer. This is ridiculous to have to file an amendment for their mistake. I have never had to file an amendment. I have used them for many years, and they import data from W-2 and previous tax years.
also, if they know an error exists on 2022 forms, why have they not notified us about it? or fixed their 2023 software so it doesn't happen again? This is negligent on their part.
