Why don't I qualify for a child and dependent Care Credit?

Hi,

I've gone through the  Child and Dependent Care Credit but it said I am not qualified. When I check the reason,

It said

```

Since your $11,200 in care expenses wasn't enough to use up the $4,985 you contributed to your employer's dependent care plan, your Child and Dependent Care Credit is $0.

The $1,985 of unspent care benefits will be added to your W-2 as taxable income.

```

The above statement seems wrong. 

$4,985 is my contribution to my Dependent Care FSA and it is smaller than the $11,200 care expenses. I should also claim credit for the rest of the amount.

 

Also, where do $1,985 of unspent care benefits come from? I already used all of $4,985 to cover part of the $11,200 expenses.

 

Instead, I think I should get 20% (AGI based) * 3000 (one child max) = $600 credit.

 

Please help me understand if something is wrong with Turbotax online premium.